When you submit a case through our website, we collect the information you provide directly, including your name, country of residence, email address, the condition or diagnosis you describe, and any message or medical records you choose to share with us.
We do not use your information for advertising or sell it to third parties.
We share your information only as needed to provide the services you request — for example, with a U.S. hospital or trial site as part of an application you have asked us to submit. We do not share your information with hospitals, trial sites, or any third party in exchange for payment or referral compensation.
Some information you share with us, such as your diagnosis or medical history, is sensitive health information. We limit what we request at the initial inquiry stage to what is necessary for case review, and we handle any medical records or documentation you provide afterward with additional care and restricted access. RAINGAIA HEALTH is not a covered entity or business associate under HIPAA, but we apply comparable safeguards to protect health information you share with us.
Depending on where you live, you may have rights to access, correct, or request deletion of your personal information, including under the EU/UK GDPR, the California Consumer Privacy Act (CCPA), or Turkey's KVKK. To exercise these rights, contact us using the details below.
We take reasonable technical and organizational measures to protect your information. We retain case information for as long as needed to provide our services and to meet legal and recordkeeping obligations, after which it is securely deleted or anonymized.
This website uses only strictly necessary cookies required for it to function — for example, to remember that you have already seen our cookie notice. We do not use tracking, analytics, or advertising cookies, and no information collected through cookies is shared with third parties or used to build advertising profiles. If this changes in the future, we will update this policy and, where required, ask for your consent first.
RAINGAIA LLC, doing business as RAINGAIA HEALTH
7901 4th St N Ste 300, St. Petersburg, FL 33702, US
raingaia@outlook.com